Micrsoft, Nintendo and Sony Get A Warning From FTC Regarding Warranty-Voiding Restrictions

You know those little stickers that you see on the back of your consoles that warn you that sending it in for third party repair voids the warranty of the system?

Well, it turns out that, according to the Federal Trade Commission (FTC) has warned companies, some that include the likes of Nintendo, Microsoft and Sony that this policy is actually illegal.

According to a Freedom of Information Act request from Motherboard found that six different companies were given letters on April 9.  Other than the three companies mentioned above, the three other companies sent these letters were Asus, HTC and Hyundai.

The letter stated that the companies have 30 days to change the warranty policies on their websites, or else legal action will be taken by the FTC.


Reportedly, the letter said,



"Warranty language that implies to a consumer acting reasonably under the circumstances that warranty coverage requires the consumer to purchase an article or service identified by brand, trade or corporate name is similarly deceptive and prohibited."


In the letters, it was cited that specific language that violates the law warns against using a sticker as a "seal" to prevent users from opening up the console.  This method, according to the FTC, is particularly concerned" about it.

The FTC is specifically citing the 1975 Magnuson-Moss Warranty Act, which doesn't all repair restrictions n warranty for any manufacturer that charges over $5 for a product.

Source